Workflow Automation: A Key Part of Digital Transformation

Workflow Automation:  A Key Part of Digital Transformation

Digital & Technology

Janina Raisa Go

Janina Raisa Go

303 week ago — 5 min read

What is Digital Transformation?

Digital Transformation is allowing people to solve their traditional problems using digital technology. It's the process of reaching business maturity by incorporating digital technology into every facet of your business. Digital transformation promotes change in leadership, a different mindset from everyone in the business while encouraging innovation to close the gap between customer expectations and what businesses of old have been practicing. 

Should we all get into it?

The answer is yes. Think of Amazon, Google, Microsoft, Facebook, LinkedIn, Skype, Messenger, Viber, Uber, Airbnb, and Netflix --these companies have disrupted and put many companies out of business. In order to survive, companies have to be equipped to the rapidly changing environment and be ready with a strategic response. This is because most companies are optimized for the environment they operate. If you don't want your business to suffer the same fate the dinosaurs did thousands of years ago, then you wouldn't think twice about joining the digital transformation wagon too. 

Challenges with Digital Transformation

  • People Within Organizations

Digital Transformation requires a change in attitude and culture, but people are afraid of disrupting the current business. People within organizations have to understand that digital transformation isn't just a simple IT project, it is real business transformation. It even transforms our customers, who are dictating the customer journey. With customers getting tech-savvy, organizations have to take advantage of digital transformation.

  • No Idea How to Begin

Most existing business has a challenge adopting because they just don't know where to begin. It's not that they refuse to integrate digital transformation into their business processes, but the lack of greater understanding keeps them from embracing its full potential.  


How Workflow Automation Promotes Digital Transformation

It makes collaboration and documentation a part of the process.

  • Workflow automation has collaboration and documentation built into it, which enables users to write down notes and instructions for people involved in a process. There is no more need to rely on inefficient email threads and attachments to fulfil a business process.

It lets workflow automation govern over existing processes.

  • Workflow automation can monitor and run recurring tasks and enable users to manage delayed tasks.
  • With easier task delegation, managers are able to focus on process design and improvement.


You are already doing workflows somehow.  Just automate them.

  • Workflows are ubiquitous in every business. Switching from manual to automated workflows is a crucial step and a great start to digital transformation.
  • Begin by identifying the most time-consuming and error-prone workflows and find the best automation system that fits your business. (See samples below.)

Workflow automation is the new norm for some internal teams and the next big thing for businesses.

  • Departments such as Finance and HR need precision which a unified automation software can provide. Aside from being freed up from paper-based processes, and having increased efficiency, it enables businesses and internal teams to focus more on strategic tasks.

The following are some implementations for workflow:

  • HR Leave Approvals and On-Boarding
  • Case Management
  • ISO Processes
  • AR/AP workflows
  • Requisition / Procurement
  • Document Approvals
  • Loan Approvals
  • Regulatory Submissions


Are you ready to make a switch from manual to automated workflows, and reap all the benefits?


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Disclaimer: The views and opinions expressed in this article are those of the author and do not necessarily reflect the views, official policy or position of GlobalLinker. 

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Janina Raisa Maron Go

Document Imaging | Document Management | Business Process Automation

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