Online Store Builder Package

1. What will happen after I purchase the Online Store Builder Package?

• You will receive a confirmation email about your purchase


• A project manager will be assigned to your project.


• The project manager will initiate contact and arrange an Introduction & Information Requirement session with you.


• During the Introduction & Information Requirement session, the project manager will explain the online store setup process and provide details on the information required from you.


• Once you've provided the necessary information, the project manager will proceed with setting up your online store.


• Upon completion of the online store setup, the project manager will present the online store to you for review.


• Any suggested changes by you will be implemented on the online store.


• A handover session will be scheduled with you.


• The project will be handed over to you, and training (if applicable) on basic store management will be provided.

 2. How long will it take for my online store to be made active after the purchase?

The timeline for setting up your online store is contingent on the expeditious provision of the requisite information to our project management team. Typically, it takes approximately 15 working days, from the day of receiving your responses, to complete the comprehensive setup of an online store.

 3. I already have a website, can I still create one with GlobalLinker?

Yes, creating an e-commerce store is easy and beneficial for every business. The features you need, such as logistics, payment gateway integration, and showcasing your products on various sales channels such as GlobalLinker Marketplace, Indian Business Portal, ONDC etc. can be managed with a one-stop solution from GlobalLinker. Additionally, you don't need to worry about transferring the content from your existing site to our  online store. We'll be there with you at every step to ensure a smooth transition.

 4. What is the refund policy?

We offer a 2-day refund policy for all services purchased. If you have changed your mind for any reason, you may request a refund within 2 days of purchase. To request a refund, please contact us at info@linker.store.

Please note: Refunds will not be issued for services that have already been rendered. We want to ensure that you are happy with your purchase, so please do not hesitate to contact us if you have any questions or concerns.

 5. What are the payment gateways available for domestic and international transactions?

• Domestic and International: Razorpay, CCavenue, Eazypay Pro


• Only International requirements: PayPal

 6. Which are the logistic partner options available for domestic and international shipping?

• For domestic (pan India): Vamaship & Shiprock


• For domestic (hyperlocal): Dunzo & WeFast


• For International: Shypmax

7. Will I be able to manage my online store on the mobile?

Yes, you will be able to manage your online store on the mobile with our mobile-friendly dashboard. It has been designed to be easy to use on all devices, including smartphones and tablets. You'll have access to all of the same features and functionality that you have on the desktop dashboard, so you can manage your online store from anywhere, at any time.

8. Is there any discount if I have less than 5 products on my online store?

We do not offer discounts on the basis of the number of products being sold by the online store. We understand the concern you might have if you are selling a small number of items, even though the platform allows you to sell more. The pricing has been decided on the basis of fixed infrastructure costs. Whether you sell less products or more, the infrastructure required by you would most likely be the same.

9. How do you support SEO optimization for the online store?

As part of the setup process, our team will add metadata, including Meta Titles and Meta Descriptions, to all products and pages on your online store. Additionally, we will integrate the store with Google Search Console, enabling you to monitor performance and enhance the search rankings effectively.

10. How many online stores can be linked to my GlobalLinker profile?

For any company's account on GlobalLinker, we only allow one Linker.store to be linked to the company profile.

1. What is Indian Business Portal?
Indian Business Portal (IBP) is a B2B digital marketplace launched jointly by the Federation of Indian Export Organisations (FIEO) and GlobalLinker (GL) to empower Indian exporters to identify new markets for their products and to get discovered by foreign buyers.

2. How does it help my business if I am listed on IBP?

Getting your business listed on IBP helps your business in the following ways:

• Increased reach: IBP is a global marketplace, so when you list your business on IBP, you will be visible to buyers from all over the world. This can help you to increase your sales and reach new customers.


• Increased trust and credibility: Backed by FIEO, listing on IBP enhances the perception of your business as genuine and trustworthy among potential buyers.


• Access to new markets: IBP works with trade bodies and government agencies in other countries to promote Indian products and services. This can help you to access new markets and find new customers.

3. How will my online store get listed on IBP?

After completing the setup of your online store, you may proceed to request a listing on IBP. Your store will then be subject to a comprehensive evaluation. If it meets all the necessary criteria, your business will be successfully listed on the Indian Business Portal. Should any discrepancies arise, you will receive detailed feedback outlining the areas requiring improvement, enabling you to address the issues and resubmit your application.Watch this video to identify potential obstacles that might hinder your business from being listed on the Indian Business Portal and learn actionable steps to resolve them effectively.

1. What is the GlobalLinker Marketplace?

GlobalLinker Marketplace (www.globallinker.com) is an exclusive cross-border B2B marketplace for SMEs to showcase their products and services. The marketplace enhances SMEs' digital presence, facilitates seamless online transactions, and generates valuable leads and orders. Unlike traditional B2B marketplaces, GlobalLinker is focused solely on small & medium businesses, addressing their unique challenges in accessing markets and technology. Through tailored solutions and value-added support, GlobalLinker Marketplace stands as a trusted partner in the digital growth journey for SMEs, fostering business visibility and success.

2. How will my business benefit from listing on GlobalLinker Marketplace?

Listing your business on GlobalLinker Marketplace will benefit your business in the following ways

• Enhanced Global Visibility: By listing your  product on GlobalLinker Marketplace, you can showcase your products to a global audience and also list your products on multiple marketplaces, thereby increasing your global reach and visibility.


• Comprehensive E-commerce Solutions: In addition to listing on GlobalLinker Marketplace, you will also get access to a feature packed online store builder platform to create, operate and manage your own online store, enabling you to manage and optimize your digital presence to grow your business.


• Networking Opportunities: Joining GlobalLinker connects you with a community of over 450,000 SME members, providing opportunities to network, learn, and grow your business through shared knowledge and experiences.


• Access to Buying leads and RFQ (Request for Quotation): By joining GlobalLinker in addition to getting direct orders and inquiries, you will also get access to buying leads and RFQ (Request for Quotation) from potential customers. Thus allowing you to gain more business.


• Access to Partner Solutions: The platform partners with reputable organizations to offer SMEs preferential rates on various services, such as banking, legal etc.

3. How to list my products on GlobalLinker Marketplace?

Listing on GlobalLinker Marketplace is easy, please review this article to understand the step by step process of listing your products on GlobalLinker Marketplace.

1. What is ONDC?

ONDC, or Open Network for Digital Commerce, is an Indian government-backed initiative to create a fair and open e-commerce ecosystem in India. It is an open protocol that allows buyers and sellers to connect with each other across different platforms.

2. How does ONDC help my business if I am listed on ONDC?

Getting your business listed on ONDC helps your business in the following ways:

• Increased reach: ONDC is a pan-India network, so when you list your business on ONDC, you will be visible to buyers from all over the country. This can help to increase your sales and reach new customers.


• Reduced costs: ONDC is a non-profit initiative, so the fees for listing your business on ONDC are significantly lower than the fees charged by other e-commerce platforms, additionally as a seller you don’t have to spend heavily on marketing your business to gain visibility in front of potential customers.


• More choices for buyers: When buyers shop through ONDC, they will have access to a wider range of products and services from different sellers. This can make your business more competitive and attractive to buyers.


• Level playing field: ONDC is designed to create a level playing field for all businesses, regardless of their size or market share. This means that you will have a fair chance to compete with other businesses on ONDC.


• Improved customer experience: ONDC is designed to make it easier for buyers to find and purchase products and services online. This can lead to a better customer experience for your business.

3. How can I list on ONDC?

To access a comprehensive guide featuring a detailed step-by-step process and an instructional video on how to integrate your online store with ONDC, kindly click on this link.