Travel, Tourism & Leisure / Hotels, Motels, Inns, Resorts & Cruises
Customer Experience and Feedback management made easy
We help SME business owners to manage their customers more efficiently with better customer engagement and feedback management platform through predictive analysis with a continued focus to improve their Sales Margins and Productivity. If there is a negative feedback SMS is triggered to the authorised executive which helps to retain customers before they walkout of the premises and it also helps improving ratings on Social Media. In Depth analysis can be carried out through KretrINSIGHT to understand what is being liked or not liked by customers along with tracking customer satisfaction rate so the business owners can plan on their operations strategy.