Vyom Shah .  

Founder & CX Director at PHRONESIS STRATEGIES

Nagpur, India


5 Connections

Customer Experience (CX) Director | Enhancing Patient Experience | Helping companies succeed by IT-driven CX solutions

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Strategy | Management Consulting | Business Advisory for SMEs

Customer Experience (CX) Solutions We provide IT-driven cutting-edge innovative solutions to enhance your CX, for: - Medical & Healthcare - Hospitality - Education - Retail - B2C Service Cos. What's in it for you: - More Sales - Increased Customer Loyalty - Brand Building - Lower Costs - Higher Profits About Us: - Customer Experience (CX) Experts - 7+ Years of successfully serving clients - 50+ Projects completed - 3+ International Projects - Billion-dollar impact created - Our Clients rate us: 9.5 / 10 Our Services: - Innovative IT-driven CX Solutions - VoC (Voice of Customer) - Customer Journey Design - Customer Engagement - CX Assessment and Monitoring Results Achieved: - Designed CX journey and created an innovative IT-driven CX solution for an upcoming 250-bed Multi-speciality Hospital in Central India - Conducted VoC and generated market insights for a large-scale Ophthalmic Institute, enabling to make a successful INR 300+ Crore investment - Through VoC and Customer Engagement, helped in Incremental Market Creation of USD 1+ Bn for a APAC-based disruptive Tech Co. - Conducted VoC for various stakeholders and redesigned CX Journey for an Educational Institute, enabling higher student intake by ~ 35% and increase in placements by ~ 20% - Helped India's Top 5 Multi-brand Tyre Retailer to expand from 3 to 9 outlets, achieve sales growth of ~ 200% in 4 years, through insights generated by VoC and CX solution

Incorporation Type

Sole Proprietorship

Year of Establishment

July 2012

Nature of Business

Service Provider / Professional Services

No. of Employees

1 - 10 People

Industry Professional Services > Management Consultancy Firms

Location(s) Nagpur (India) |

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Key Contacts

Vyom Shah

Founder & CX Director

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Addresses

Primary My Location

Head-office/Primary office

Nagpur Andhra PradeshIndia

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Primary My Location

Head-office/Primary office

103 Ghatate Chambers, Panchsheel Square, Nagpur Maharashtra 440012
India

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Why should I sign up on GlobalLinker?

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Digitised online presence: You can build your online presence and catalogue from GlobalLinker. You can enable your catalogue to receive inquiries or payments, and share your catalogue with your existing clients to digitise your order management.

 

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Professional Services: OverviewA growing base of Professional Services are part of the GlobalLinker platform. This includes business owners in the following categories —   Architects, Content Related Services, Copywriters, Design & Creative Services, Direct Selling Agency Services, Housekeeping, Legal Services, Management Consultancy Firms, Medical Services, Photography, Recreation Classes & Services, Research & Consulting Services, Security Services, Translators. GlobalLinker offers Professional Services rich opportunities to showcase their business; network with other business owners; find customers, partners and suppliers; digitise their services; benefit from a ho...

HSN Code

HSN Description

  • 998311

    Management consulting and management services including financial

  • 998432

    On-line audio content

  • 997222

    Building sales on a fee/commission basis or contract basis

  • 998213

    Legal documentation and certification services concerning patents

Vyom Shah

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