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Customer Services & Relations (30)
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Ison Xperiences
16 Sep 2021, 7 min read
Customer Services & Relations
Some important call centre success metrics
A list of factors that determine improvement in call centre performance.
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Varun Bhagat
9 Nov 2020, 7 min read
Customer Services & Relations
5 ways of using data science to enhance customer...
Learn how you can leverage data science to improve your customer satisfaction and customer service
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GlobalLinker Staff
22 Oct 2020, 7 min read
Customer Services & Relations
How to create a strong loyalty programme for your...
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Gopalakrishnan Subramanian
12 Jun 2020, 5 min read
Customer Services & Relations
Customer centricity: Commitment or compliance?
Why being customer centric is an attitude and requires the right mindset.
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Lion Amir Virani
17 Apr 2020, 6 min read
Customer Services & Relations
4 fool-proof ways to build strong customer...
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Ramesh Yeligar
16 Sep 2019, 6 min read
Customer Services & Relations
Engaging customers is more relevant now, than ever!
A look at measures that can help brick and mortar stores to increase customer engagement.
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GlobalLinker Staff
29 Aug 2019, 8 min read
Customer Services & Relations
Customer acquisition and retention: How can you do it?
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Sharol Monteiro
22 Aug 2019, 5 min read
Customer Services & Relations
6 reasons you should be sending SMS to your customers
A look at why you should leverage SMS to communicate with your customers.
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RAMANA REDDICHARLA
13 Aug 2019, 7 min read
Customer Services & Relations
Tips for hiring the best customer care executive
Practical tips to find the most suitable customer care executive for your business.
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